Karen Millen Return Policy

Your Ultimate Guide to Karen Millen Return Policy: 30 Days

When shopping for fashionable apparel at Karen Millen, it’s essential to familiarize yourself with the store’s return policy. This policy provides guidelines and procedures for returning or exchanging items. When you shop at Karen Millen, it is important to know their return policy. That way, if something goes wrong, you will know what to do. In this article, we will delve into the details of Karen Millen’s return policy, including eligibility criteria, the return process, refund options, time frames, and more.

Overview of Karen Millen Return Policy

Karen Millen aims to provide a satisfactory shopping experience for all customers. Their return policy ensures that you have the option to return or exchange eligible items within a specified period. Understanding the key aspects of the return policy will help you navigate the process seamlessly.

Karen Millen Return Policy DetailsKaren Millen UKKaren Millen US
Returns Portal£2 per parcel deducted from refund amountN/A
Returns for Karen Millen PREMIER customersFreeN/A
International ReturnsPay for return postageN/A
Return Timeframe30 days from receipt30 days from receipt
Cancellation Period (EEA customers)14 calendar days from receipt14 calendar days from receipt
Faulty GoodsReturn within 30 days.Return within 30 days.
Fraudulent ActivityRefunds may be withheld.Refunds may be withheld.
Items Ineligible for Refunds (Hygiene Reasons)Fashion face masks, cosmetics, pierced jewellery, swimwear, lingerie with broken or missing sealFashion face masks, cosmetics, pierced jewellery, swimwear, lingerie with broken or missing seal.
Cancellation Process (EEA customers)Fill out cancellation form or contact via email/post.Fill out cancellation form or contact via email/post
Return ConditionsNew and unused condition, labels attached, original packaging preferredNew and unused condition, labels attached, original packaging preferred

Karen Millen Return Policy Time Period.

European Economic Area (EEA) customers have 14 calendar days to change their minds and cancel an order. The day you get your whole order is the start of the two-week cancellation period. To find out how to return your item(s), go to number 4. Any faulty things you receive may also be eligible for a return, with a request for a refund, a replacement, or a repair.

If we think you are doing something wrong like claiming orders were not received but you actually got them, or returning items after using them, or returning the wrong items, then we will not give you a refund. We may also stop your account from ordering anything in the future. If this happens and you think it is a mistake, please talk to us and we can talk about it more.

Karen Millen Return Policy

Karen Millen UK Returns Policy:

  •   The UK returns cost £2 using the returns portal, and £2 per parcel will be deducted from your refund amount.
  •   Returns are free for Karen Millen PREMIER customers in the UK.
  •  If you need to return something from another country, you have to pay for the shipping. Look in the returns portal to find out what it will cost, or you may need to print a label and pay at your local post office.
  • Use a service that shows when your mail was sent. Keep the receipt until you get your money back.
  • Customers have 30 days from the day they receive the item to initiate the return.

Karen Millen Ireland Returns Policy:

  •   Ireland returns cost €2.50 using the returns portal, and €2.50 per parcel will be deducted from the refund amount.
  •   Returns are free for Karen Millen PREMIER customers in Ireland.
  •   If you are returning something from Europe or another country, you have to pay for the shipping. You can find out how much it costs in the returns portal. Or you may need to download a label and pay at your local post office.
  •   It is advised to use a trackable service and retain the proof of postage receipt until after the refund is processed.
  •   The return period is 30 days from the day of receiving the item.
  •   It’s important to note that if customers don’t use the returns portal, they may incur export fees that cannot be refunded, and their refund may be delayed.


The UK returns using the returns site cost £2. For each product, your refund will be diminished by £2. Returns are free for Karen Millen PREMIER customers. Postage for returns to other countries is your responsibility. It might be necessary to print a returns label and pay postage at your neighborhood post office if the portal doesn’t display the postage amount. Save your proof of delivery receipt until your reimbursement has been completed and mail your package in a traceable way.

From the day you get anything, you have 30 days to return it back to us.

  • Repack your items.
  • Log in at our returns portal.
  • Before continuing, make a note of your order number (it may be found in the “my account” section, in the email confirming your purchase, or on the delivery label on the bag; it consists of 2 to 3 letters followed by 9 numbers).
  • Select your preferred mode of return (home printing of labels or in-store pickup).
  • Once you’ve processed your refund through the portal, you’re ready to mail it. Please save a copy of the postal receipt!
  • Track the development of your return. We’ll email you when we get your returned item.

Contacting Karen Millen:

If you encounter any issues with returns, suspect fraudulent activity, or have specific inquiries regarding refunds, you can contact Karen Millen’s Customer Care Hub. They can be reached by visiting the Customer Care Hub section on their website and selecting the ‘Contact Us‘ option. Alternatively, you can reach out to them via email at [email protected] or by writing to them via post at Karen Millen, PO Box 553, Burnley, BB11 9GD.

How long will the processing of my return take?

Your package may arrive at our warehouse and be processed up to 14 days after the date of your return. The next step is for us to inspect the item(s) when we get your return. Following the completion of our checks, we will credit your original payment method. In as little as 7 business days (how long depends on your card issuer), the money should show up on your bank statement. As soon as your package returns to our warehouse, we’ll send you an email to let you know, and we’ll do the same after we’ve processed your refund.


Understanding the Karen Millen return policy is essential for a smooth shopping experience. By being aware of the eligibility criteria, return process, refund options, and time frames, you can navigate returns and exchanges with confidence. Remember to refer to the Karen Millen return policy whenever needed to ensure a seamless resolution.


How many days do I have to return an item to Karen Millen?

Karen Millen’s return policy specifies a 30 days within which you can initiate a return. To determine the exact number of days allowed for returns, it is best to refer to Karen Millen’s official website or contact their customer support for the most up-to-date information.

Can I take back something I bought online from Karen Millen to a store?

Yes, Karen Millen generally allows customers to return an item purchased online to one of their physical stores. It is important to ensure that you adhere to the specified time frame and bring the original receipt or proof of purchase when returning the item to a physical store.

Do I need to pay for return shipping when returning an item to Karen Millen?

The customer needs to pay for the return shipping unless Karen Millen made a mistake. Look at their return policy or ask their customer support team for more information about who pays for the cost of return shipping.

How long does it take to receive a refund from Karen Millen?

Once Karen Millen gets your item back, it may take a 7 days for the money to be put back on your card. How long it takes depends on the bank or credit card company.

What if I miss the return window provided by Karen Millen’s return policy?

If the specified return time frame has elapsed, it is advisable to contact Karen Millen’s customer support for further assistance. They may be able to provide guidance or alternative solutions based on your specific situation.

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