Vince Return Policy: Easy Returns Within 30 Days

If you’ve recently purchased an item from Vince.com and need to return it, it’s essential to understand the company’s return policy. Here, we’ll dive into the details of the Vince return policy, including what you need to know about returns for online purchases, in-store purchases, and international orders.

Online Returns for U.S. Domestic Orders

If you’ve made a purchase on Vince.com and need to return it, you can do so within 30 days of the purchase date. To begin a return, you’ll need your order number. Once you have your order number, follow the directions provided on the Vince.com website to initiate your return.

It’s worth noting that Vince will only accept unworn, unwashed, and unaltered full-price merchandise in saleable condition with original tags attached. Any items marked as “Final Sale” are final and cannot be exchanged or refunded.

If you choose to return your item(s) via mail, the original invoice or receipt must accompany your return. Refunds will be issued in the form of the original payment method, with the exception of transactions made with cash, which will be refunded via mailed check or store gift card.

If you prefer, you can also return your Vince.com purchase at a Vince Retail Store. Simply bring your unworn, unwashed, and unaltered full-price merchandise in saleable condition with original tags attached to any Vince Full Price Retail Store. Make sure to bring your original invoice or receipt with you, and a refund will be issued in the original form of payment.

International Online Returns

For international returns, the customer is responsible for paying any customs or import duties, brokerage fees, or taxes associated with the return. Additionally, all international clients are responsible for paying return labels and associated shipping fees.

International orders cannot be returned at any Vince store, but you can initiate your return by contacting customer service at 800.960.2231. Once your return has been received and processed, your refund will be issued in the original form of payment.

In-Store Purchases

If you made your purchase at a Vince Full Price Retail Store, you could return or exchange your item(s) within 30 days of the purchase date. Make sure to bring your original receipt or proof of purchase and your unworn, unwashed, and unaltered merchandise with original tags attached.

It’s worth noting that bodysuits, swimwear, undergarments, and purchases marked as “Final Sale” are final and cannot be exchanged or refunded. If your return is approved, a refund will be issued in the original form of payment.

Vince Outlet Stores

All returns must be purchased from a Vince Outlet Store, and you can return or exchange your merchandise within 14 days of the purchase date. You’ll need to bring your original receipt or proof of purchase and your unworn, unwashed, and unaltered full-outlet-price merchandise with original tags attached.

Like the other policies, items marked as “Final Sale” are final and cannot be exchanged or refunded. Refunds will be issued in the original form of payment, with the exception of cash transactions, which will be refunded via mailed check or store gift card.

Price Adjustments

If you make a full-price purchase on Vince.com or at a Vince Full Price Retail Store and the item(s) are marked down within 14 days of the purchase date, you may be eligible for a one-time price adjustment. However, the item(s) must be marked down in a Vince Full Price Retail Store or on Vince.com, and outlet prices do not apply.

Conclusion:

Vince offers a comprehensive return policy for their customers, allowing for easy and convenient returns of merchandise purchased from Vince Full Price Retail Stores and vince.com. With a 30-day return period for full-price merchandise in saleable condition with original tags attached and a one-time price adjustment for full-price purchases within 14 days of purchase, customers can have peace of mind when shopping with Vince.

Type of Merchandise	Eligibility for Return	Timeframe for Return	Refund Method
Full-price merchandise purchased from Vince Full Price Retail Stores or Vince.com	Unworn, unwashed, unaltered merchandise in saleable condition with original tags attached	Within 30 days of purchase	Refund in the form of the original payment, except for transactions with cash, which will be made in the form of a mailed check or store gift card
Items marked as “Final Sale”	Not eligible for return	N/A	N/A
Merchandise purchased at Vince Outlet Stores	Unworn, unwashed, unaltered full-outlet-price merchandise in saleable condition with original tags attached	Within 14 days of purchase	Refund in the form of the original payment, except for transactions with cash, which will be made in the form of a mailed check or store gift card
International orders from Vince.com	Unworn, unwashed, unaltered merchandise in saleable condition with original tags attached	All associated shipping fees and any customs or import duties, brokerage fees or taxes paid on return shipments that pass through customs are the sole responsibility of the customer	Refund in the form of the original payment, except for transactions with cash, which will be made in the form of a mailed check or store gift card

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