Tiffany Return Policy

Tiffany Return Policy: Everything You Need to Know

Tiffany & Co. is known for their luxurious jewelry, watches, and personal accessories. But what happens if you purchase an item that doesn’t quite meet your expectations? Understanding Tiffany return policy is essential to ensure you can return a defective or unwanted item.

Here is everything you need to know about Tiffany’s return policy:

Return Policy Duration30 days
Exceptions to the 30-day policyPersonalized items and engraved items are final sale and cannot be returned.
Condition of the item upon returnItems must be in original condition, with all packaging, documentation, and accessories included.
Refund methodRefunds are issued in the original payment method used for the purchase.
Timeframe for refund processingRefunds will be processed within 7-10 business days after receipt of the returned item.
Return shipping costCustomers are responsible for return shipping costs unless the item received was incorrect, damaged, or defective.
Exchange PolicyTiffany does not offer exchanges at this time. Customers must return the item and make a new purchase.
Return MethodsItems can be returned to a Tiffany store or through the mail using a pre-paid shipping label provided by Tiffany.
International ReturnsCustomers outside the US should contact Tiffany customer service for assistance with international returns.
Gift ReturnsGift recipients can return items for a refund, but refunds will be issued to the original purchaser’s payment method.

What is Tiffany Return Policy?

Tiffany’s return policy allows customers to return or exchange most items within 30 days of receipt. To be eligible for a return or exchange, the item must be in like-new condition and accompanied by a sales receipt. Items that have been personalized in any way cannot be returned.

Tiffany & Co. offers free shipping on all returns. Fragrances and other items with seal stickers must be returned in their original packaging, with the seal intact.

How to Return a Tiffany Item?

Customers can choose to return their items by mail or in person at one of Tiffany’s stores.

To return an item by mail, pack it in its original packaging, and place the return label around the outside of the box. Drop the package off at a UPS or FedEx location, and Tiffany and the delivery executives will handle the rest of the process.

Customers can also return items in person by walking into a store and handing it over to an executive.

Can You Return an Online Purchase to the Store?

Yes, any product purchased online may be returned to any store, as long as you have valid proof of purchase, including the order number or receipt.

Tiffany Exchange Policy

Tiffany’s exchange policy allows purchases to be accepted for credit or exchange if brought back in a saleable condition within 30 days of purchase and accompanied by a sales receipt.

Some restrictions may apply, such as the fragrance must be returned in resalable condition and in its original packaging.

Does Tiffany Take Returns Without a Receipt?

No, Tiffany will not issue any refunds without a receipt as proof of purchase.

Does Tiffany Accept Returns After 30 Days?

No, items will not be accepted after 30 days beyond the purchase date. Recipients of gifts are eligible for a non-refundable merchandise credit, and returns made at store outlets are not eligible for cash refunds.

What Items Cannot Be Returned to Tiffany?

Tiffany does not accept returns for used products, including fragrances, articles, and jewelry. Additionally, items that have been personalized in any way cannot be returned.


Tiffany & Co. is a luxury brand with high-quality products, but sometimes, an item may not meet your expectations. Understanding their return policy is crucial to ensure you can return or exchange a defective or unwanted item.

Remember to keep your receipt and return the item within 30 days to be eligible for a refund or exchange.


What is Tiffany’s return policy?

Tiffany has a 30-day return policy for all jewelry and accessories purchased from their stores or online. For watches, the return period is 14 days. Items must be in their original condition and accompanied by the original sales receipt.

Can I return a customized piece of jewelry to Tiffany?

No, customized or engraved items are final sale and cannot be returned or exchanged unless they are defective.

What if I receive a damaged or defective item from Tiffany?

If you receive a damaged or defective item from Tiffany, you can return it for a full refund or exchange within 30 days of purchase. Tiffany will also cover the shipping costs for returns or exchanges of defective items.

How long does it take to process a return from Tiffany?

Once Tiffany receives your returned item, it may take up to 10 business days for them to process your return and issue a refund. The refund will be credited back to the original form of payment used to make the purchase.

Can I return a Tiffany item to a different store than where it was purchased?

Yes, you can return an item to any Tiffany store, regardless of where it was purchased. You can also return items by mail.

Does Tiffany offer exchanges?

Yes, you can exchange a Tiffany item for a different item of equal or greater value within 30 days of purchase. If the new item is of greater value, you will be responsible for paying the difference.

What items are not eligible for return at Tiffany?

Customized or engraved items, items purchased on sale or at a discount, and gift cards are not eligible for return at Tiffany.

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