Moss Bros Returns Policy | How to Return & Refund

Moss Bros, a popular men’s clothing retailer, has a transparent and customer-friendly return policy in place to ensure a hassle-free experience for its customers. Understanding the Moss Bros return policy is essential for anyone looking to return or exchange items purchased from the store.

Understanding Moss Bros Return Policy

When making a purchase at Moss Bros, it’s crucial to be aware of their return policy. The Moss Bros return policy outlines the terms and conditions for returning or exchanging items, including the duration within which returns are accepted, the acceptable reasons for returning items, and the process for initiating a return.

What is the Moss Bros Return Policy?

The Moss Bros return policy allows customers to return or exchange unwanted or unsuitable items within 14 days of receipt of their order. It’s important to keep the receipt of your order as a proof of purchase when returning items. The store accepts returns if the items are in a resalable condition and unworn, with all tags and labels intact.

How to Initiate a Return?

To return unwanted items, customers can choose to return the goods to a Moss Bros store or use a convenient way by opting for a courier service. If returning items using a courier, customers need to print out their returns label from the returns portal on the Moss Bros website and post the items using the chosen courier.

Understanding the Refund Process

Once the returned items are received, they will be inspected, and the refund amount due will be processed. Customers can receive a refund or choose to exchange the items for a different size or product. It’s important to note that fees may apply when using a courier to return unwanted items.

Returning Items

Returning an item to Moss Bros is a straightforward process if you find that the size or fit is not quite right. If you need to exchange an item for a different size, Moss Bros allows you to do so within 14 days of receiving your order. You can either visit one of our stores or use our convenient courier service to return the item and get the right size for you.

Returning Moss Hire Items

If you have hired items from Moss Bros, the return process can be a little different. Please ensure that you return the hired items within the specified time frame and follow the guidelines provided. You can choose to return the items to one of our stores or use a courier service to post them back to us.

How to Return Something to Moss Bros

If you want to return something to Moss Bros, you have the option to either visit one of our stores or use a courier service to post or return the items to us. When using a courier, you need to print out your returns label from the returns portal on the Moss Bros website and post the items using the chosen courier. Once we receive the returned items, they will be inspected, and we will process your return, ensuring that any refund amount due to you is promptly processed.

Additional Support

After understanding the Moss Bros return policy and initiating a return, you might have questions or require additional support. Moss Bros provides various avenues for customers to seek assistance.

How to Contact Moss Bros Support Centre

If you have any queries regarding the return process, or if you need further assistance, you can contact Moss Bros Support Centre. The support team can provide guidance on returning items, refund queries, or any other related concerns. You can reach the Support Centre via phone, email, or online chat for prompt assistance.

Conclusion

The Moss Bros returns policy allows customers to return or exchange items within 14 days of receipt, provided the items are in resalable condition. The refund process is initiated once the returned items are inspected, and customers have the option to receive a refund or exchange for a different size or product.

Final Tips for a Hassle-free Return

To ensure a smooth and hassle-free return process, it’s essential to carefully follow the guidelines provided by Moss Bros. This includes keeping your receipt as proof of purchase, ensuring items are in resalable condition, and using the appropriate return method. By understanding and following these guidelines, you can easily return or exchange items purchased from Moss Bros without any hassle. So, shop with confidence and enjoy a stress-free shopping experience at Moss Bros!

More Return Policy:

Dixxon’s Return Policy	Click here
Estee Lauder Return Policy	Click here
Burrow Return Policy	Click here
All Saints Return Policy	Click here
VICI Return Policy	Click here
Tiffany Return Policy	Click here
BloomChic Return Policy	Click here
Chanel Return Policy	Click here
Onewheel Return Policy	Click here
Lively Return Policy	Click here
Vince Return Policy	Click here
Bebe Return Policy	Click here
Rooms To Go Mattress Return Policy	Click here
Avocado Return Policy	Click here