Dixxon’s Return Policy: All You Need to Know

Dixxon Flannel Co. is a well-known clothing brand that produces high-quality, long-lasting flannels. If you have purchased an item from Dixxon and are unsatisfied, their return policy covers you.

In this article, we will dive deeper into Dixxon’s return policy, including the guidelines for returning items, the exclusions, and the process for getting a refund or exchange. We will also answer frequently asked questions to help you understand Dixxon’s policy more clearly.

Dixxon’s return policy is straightforward: Any item you are unsatisfied with can be exchanged or refunded within 60 days from the date of purchase. The item(s) must be in new, unworn, and unwashed condition with original tags attached.

To initiate a return or exchange, visit the Dixxon Flannel Co. website and go to the Returns page. Enter your order number and email address to begin. You will then be prompted to select the item(s) you wish to return and indicate whether you would like a refund or exchange.

Dixxon also deducts $9.99 for shipping label costs on returns from the total product refund.

Policy	Description
Timeframe for returns	60 days from the date of purchase
Condition of items	Must be in new, unworn, and unwashed condition with original tags attached
Exclusions	Hats, gaiters, underwear, swimwear without hygienic liners, and all items marked FINAL SALE are not eligible for return or exchange
Return Process	Initiate return on the Dixxon Flannel Co. website, return package can take up to 14 business days to be received.
Exchange Process	Initiate exchange on the Dixxon Flannel Co. website, new item(s) shipped within 1-2 business days following processing, standard shipping times apply
Shipping label costs	$9.99 for shipping label costs on returns will be deducted from the total product refund

Exclusions

While most items are eligible for return or exchange, there are some exclusions. Hats, gaiters, underwear, swimwear without hygienic liners, and all items marked FINAL SALE are not eligible for return or exchange. Additionally, Dixxon inspects all returned products using the guidelines mentioned above for business or refund eligibility and reserves the right to refuse any return or exchange deemed ineligible.

Return Process

If you decide to return an item, it can take up to 14 business days for your return package to be received at Dixxon’s facility and for the refund to be processed. They will send a confirmation email when they process the refund. Refunds can only be credited back to the original form of payment used for an order. Your financial institution may take 2-5 business days to post your refund.

Exchange Process

If you decide to exchange an item, Dixxon will ship the new item(s) within 1-2 business days following processing. Standard shipping times apply.

Conclusion

Dixxon Flannel Co’s return policy is designed to ensure customer satisfaction. The policy is straightforward to understand, allowing customers to return or exchange any item they don’t love within 60 days from the date of purchase. However, some exclusions, such as hats, gaiters, underwear, swimwear without hygienic liners, and all items marked FINAL SALE, are not eligible for return or exchange. Additionally, Dixxon inspects all returned products according to the guidelines mentioned above for business or refund eligibility and reserves the right to refuse any return or exchange deemed ineligible.

FAQs

Here are some frequently asked questions about Dixon’s return policy:

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