The Ultimate Guide to Navigating American Mattress Return Policy

Are you looking to buy a new mattress or bedding accessories but worried about the return policy? Look no further than American Mattress!

In this blog post, we will provide a comprehensive overview of the American Mattress return policy, including the various rules and regulations that apply to different products and purchases.

At American Mattress, American Mattress strives to provide our customers with high-quality products and services. However, American Mattress understands that sometimes products may not meet the customer’s expectations, and hence American Mattress offers a return policy to ensure customer satisfaction. The return policy varies depending on the product, and American Mattress has detailed each of them below.

Product	Return Policy
Out-of-State Deliveries & Closeouts	No returns, comfort guarantees or size exchanges. All sales are final.
Adjustable Beds	No comfort guarantees or size exchanges. All sales are final.
Accessories (e.g. sheets, pillows, protectors)	Nonreturnable and nonrefundable.
Special Orders	No cancellations or comfort guarantees. All deposits are nontransferable and nonrefundable.
Stained Mattresses	Any staining or soiling voids warranty or comfort guarantee.
30 or 90 Night Comfort Guarantee	Local exchange only within delivery area. No refunds. One-time exchange only, valid for 30 or 90 days with minimum break-in period.

All sales on out-of-state deliveries or closeout items are final. There are no returns, comfort guarantees, or size exchanges allowed for these items. Please ensure that you have reviewed the product details and specifications before placing an order.

Adjustable Beds:

All sales on adjustable beds are final, and there are no comfort guarantees or size exchanges allowed. American Mattress recommends reviewing the product details and specifications before placing an order.

Accessories:

All accessories, including but not limited to sheets, pillows, mattress and pillow protectors, futon covers, and futon pillows, are nonreturnable and nonrefundable. American Mattress encourages you to double-check the product details and specifications before placing an order.

Special Orders:

American Mattress can order products, especially for you upon request. Please note that all special orders require full payment before placing an order, and there are no cancellations or comfort guarantees allowed. All deposits placed on special order items are nontransferable and nonrefundable. Therefore, American Mattress advises you to double-check the product details and specifications before placing an order.

Stained Mattresses:

Any staining or soiling of a mattress will void any warranty or comfort guarantee. American Mattress strongly recommends purchasing a mattress protector to avoid staining or soiling the mattress.

Read More: Alexander McQueen Return Policy:

30 or 90 Night Comfort Guarantee:

We offer a 30 or 90-night comfort guarantee for mattresses within our local delivery area only. This guarantee is a one-time exchange that applies to mattress sets only and is valid for 30 or 90 days, depending on the purchase. The guarantee does not apply to exchanged beds and requires a 15-30 day minimum break-in period.

There are no refunds issued, and the exchange can only be made for a mattress of equal or greater value. American Mattress require a copy of the sales receipt for any comfort guarantee exchange. However, please note that the guarantee does not apply to daybeds, bunk beds, headboards, futons, futon covers, adjustable bases, sheets, pillows, mattress protectors, or pillow protectors.

Floor Models:

All sales of floor models are final. There are no returns, comfort guarantees, or size exchanges allowed for floor models. Please ensure that you have reviewed the product details and specifications before purchasing a floor model.

FAQs:

Conclusion

American Mattress has a comprehensive return policy that is designed to provide customers with peace of mind when purchasing mattresses and accessories. The policy includes provisions for out-of-state deliveries, closeouts, adjustable beds, accessories, special orders, stained mattresses, and a comfort guarantee.

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