Ben Bridge Return Policy

The Shocking Truth About Ben Bridge Return Policy Revealed

Ben Bridge is a well-known jewelry store that offers high-quality and beautiful jewelry pieces for all occasions. However, even with the best intentions, sometimes a purchase doesn’t work out as planned, and that’s where Ben Bridge’s return policy comes in.

In this blog post, we will discuss all the important details about Ben Bridge return policy, including the steps to return an item, the time frame for returns, and the refund process.

Return Window90 days from purchase
Eligible ItemsMost items except for special orders, engraved items, and personalized items
Condition of ItemMust be in original condition with all tags, boxes, and paperwork included
Return MethodIn-store or mail
Refund MethodOriginal form of payment
Restocking FeeNo restocking fee
ExceptionsSpecial orders, engraved items, and personalized items are not eligible for return
WarrantyBen Bridge offers a limited lifetime warranty on their products

Ben Bridge Return Policy: The Basics

At Ben Bridge, they understand that sometimes you may need to return or exchange a purchase, and they want to make that process as easy and stress-free as possible. They offer a 90-days return policy on all items, which means you have 90 days from the date of purchase to return or exchange an item.

To be eligible for a return or exchange, the item must be in its original condition and accompanied by the original sales receipt. If the item is damaged or shows signs of wear, it may not be eligible for a return or exchange. Additionally, personalized items, such as engraved pieces, are not eligible for return or exchange.

Steps to Return an Item to Ben Bridge

Returning an item to Ben Bridge is a simple process. Here are the steps to follow:

Step 1: Contact Ben Bridge Customer Service

Before returning an item, you will need to contact Ben Bridge Customer Service to initiate the return process. You can reach them by phone, email, or chat. They will ask you for your order number and will provide you with a Return Authorization Number (RA#) to include with your return.

Step 2: Package the Item

Package the item securely in its original packaging, including any paperwork or accessories that came with it. Make sure to include the RA# provided by Ben Bridge Customer Service.

Step 3: Ship the Item

Ship the item back to Ben Bridge using a trackable shipping method, such as UPS or FedEx. The shipping cost is your responsibility.

Step 4: Wait for Confirmation

Once Ben Bridge receives your return, they will inspect the item to ensure it is in its original condition. If everything is in order, they will process your refund or exchange and notify you via email.

Ben Bridge Refund Process

If you are eligible for a refund, Ben Bridge will process it within 7-10 business days of receiving your return. The refund will be issued to the original form of payment used to make the purchase. Please note that the shipping cost is non-refundable.

Ben Bridge Exchange Policy

If you would like to exchange an item for a different size, style, or color, you can do so within the 30-day return period. To exchange an item, follow the same steps as returning an item, but specify that you would like an exchange instead of a refund. If the item you want to exchange for is of higher value, you will be required to pay the difference. If it is of lower value, you will receive a refund for the difference.

Ben Bridge Warranty Policy

In addition to their return and exchange policy, Ben Bridge offers a warranty on all their jewelry items. Their warranty covers manufacturing defects and damage that occurs during normal wear. If you experience any issues with your Ben Bridge purchase, contact their Customer Service team for assistance.


Ben Bridge offers a comprehensive return policy for its customers. Whether you made your purchase online or in-store, you have up to 90 days to return it for a full refund or exchange. The item must be in new, unworn condition with all original tags and packaging intact.


What is Ben Bridge’s return policy?

Ben Bridge offers a 90-day return policy for most of its products. However, some items such as customized jewelry, special orders, and final sale items are not eligible for returns.

Can I return my purchase to any Ben Bridge store?

Yes, you can return your purchase to any Ben Bridge store location. You can also choose to return your item by mail.

Do I need a receipt to return my item?

Yes, you will need a receipt to return your item. If you do not have a receipt, Ben Bridge may be able to look up your purchase using your credit card information.

Can I exchange my item instead of returning it?

Yes, you can exchange your item for another product of equal or greater value. If the new item is of greater value, you will need to pay the difference.

How long does it take to process a return?

Ben Bridge aims to process returns within 7-10 business days of receiving the item. However, it may take longer during busy periods such as holidays.

Will I receive a full refund for my return?

If your item meets the return policy requirements, you will receive a full refund for your purchase price. Shipping and handling fees are non-refundable.

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