That So Fetch Return Policy: Everything You Need to Know
That’s So Fetch is a popular online women’s clothing store known for its trendy and affordable fashion. While they offer free shipping, many customers wonder about their return policy.
This blog post will look closely at the That So Fetch return policy, including its exchange policy, customer service, and more.
Return Policy Feature | Details |
---|---|
Return Window | 60 days from the date of purchase |
Refund Type | Store credit only |
Exchange Policy | No exchanges offered, customers must return and make a new purchase |
In-Store Returns | Not available, online store only |
Money-Back Guarantee | Not offered, store credit only |
Receipt Requirements | Proof of purchase required (order number, email confirmation) |
Shipping Cost | Customer responsible for shipping cost |
Customer Service | Available via email or live chat |
Free Returns | Not offered |
That So Fetch Return Policy Overview
That’s So Fetch offers a 60-day return policy for full store credit, excluding the shipping cost. This means that customers have 60 days from the date of purchase to return their items for store credit.
It’s important to note that That’s So, Fetch does not offer refunds, only store credit.
Customers are responsible for the shipping cost when returning items, and That’s So Fetch recommends using a trackable shipping method to ensure that the package is delivered. Once the return is received, That’s So will issue store credit for the item’s full purchase price, excluding the original shipping cost.
![That So Fetch Return Policy](https://thereviews.uk/wp-content/uploads/2023/03/Thats-So-Fetch-Australian-Based-Online-Female-Clothing-Boutique-1024x474.webp)
Exchange Policy
That’s So Fetch does not have an exchange policy. Instead, customers must return their items for store credit and then make a new purchase for the desired item.
This may be inconvenient for some customers who prefer the option to exchange items, but it’s important to remember that That’s So Fetch’s prices are already very affordable.
Customer Service for Returns
So Fetch has a dedicated customer service team that can assist customers with their returns. Customers can contact Thats So Fetch via email or live chat for help with their returns.
So Fetch’s customer service team is known for being helpful and responsive, so customers can rest assured that their inquiries will be addressed promptly.
In-Store Returns
Thats So Fetch is an online store, so they do not have physical retail locations where customers can return their items. However, customers can return their items by mail using a trackable shipping method.
Money-Back Guarantee
That’s So Fetch does not offer a money-back guarantee. Instead, customers can receive store credit for their returns, which can be used to make future purchases at Thats So Fetch.
Receipt Requirements
That’s So Fetch does not require a receipt to make a return. However, customers must provide proof of purchase, such as the order number or email confirmation, to initiate a return.
Return Window
That’s So Fetch’s return window is 60 days from the date of purchase, meaning customers have 60 days to initiate a return for store credit.
Read More: TK Maxx Return Policy
FAQ’s
Does That’s So Fetch offer free returns?
No, Thats So Fetch does not offer free returns, and customers are responsible for the shipping cost when returning items.
What is Thats So Fetch’s exchange policy?
That’s So Fetch does not have an exchange policy. Customers must return their items for store credit and then make a new purchase for the desired item.
How good is That So Fetch’s customer service for returns?
So Fetch’s customer service team is known for being helpful and responsive. Customers can contact Thats So Fetch via email or live chat for assistance with their returns.
Does That’s So Fetch accept in-store returns?
No, Thats So Fetch is an online store and does not have physical retail locations where customers can return their items.
Does That’s So Fetch offer a money-back guarantee?
No, Thats So Fetch does not offer a money-back guarantee, and customers can receive store credit for their returns.
Does That’s So Fetch require a receipt to make a return?
Thus So Fetch does not require a receipt, but customers must provide proof of purchase, such as the order number or email confirmation, to initiate
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