Office Returns Policy:

Office Returns Policy: [28 days] Complete Guide for 2024

In today’s fast-paced world, online shopping is a convenient way for people to buy their favourite products. Sometimes, you may need to return an item for various reasons. If you’ve ever wondered about OFFICE’s returns policy, you’re in the right place. This article’ll explain everything you need about OFFICE’s returns policy. Let’s get started!

Online shopping has changed our shopping, and OFFICE offers trendy footwear and accessories. Knowing the returns policy for a successful online shopping experience is essential.

OFFICE Returns Policy

OFFICE knows that sometimes a product may fail to meet your expectations or requirements. They have a straightforward returns policy to make sure customers are happy. Here are the essential parts of their online returns policy:

Company NameOffice
Return Time Limit28 days
Refund Time3-10 days
Return LabelRequired
Original PackagingRequired
Return AddressRead below
ExceptionsHygiene reasons face mask, and socks
Office Returns Policy:

Returns Eligibility:

You can return items bought online to OFFICE’s Returns Team within 28 days of delivery. But, to get a refund or exchange, the items must be in their original condition, unworn, and in their original packaging.

Refund and Exchange Process:

Once your return is received and processed by their returns department, you’ll get a refund or exchange as you prefer. OFFICE may only accept the return if the item meets the criteria.

Proof of Purchase:

To start a return, you need to show proof of purchase, like your order confirmation or receipt.

Return Methods:

OFFICE offers different ways to return items for your convenience. You can return them via Yodel Store, post or courier service, or directly to one of their UK stores (no concessions).

Returns Processing Time:

OFFICE may take up to 10 days to process your return once they receive it. If you are still waiting for a return confirmation, contact them within 10 days for help.

Ineligible Items for Returns:

Insoles, socks, and facemasks can’t be returned for hygiene reasons. Also, items bought in store can only be returned to a store in the original country of purchase.

Returning to OFFICE High Street Stores:

You can return your item to one of OFFICE’s High Street stores (not concessions) within 28 days.

How to Return an Item

Returning an item to OFFICE is a simple process. If you need to return an item, follow these steps:

  • Complete your returns form.
  • Carefully pack the item with its original packaging.
  • Attach the Yodel Store label to the front of the packaging.
  • Drop off the item at any 6000 local stores offering Yodel Store services.

Please note that using the Yodel Store label for returning an item to their warehouse incurs a charge of £2.95. However, if you return your order to one of their stores in person, you will not be charged this fee.

International Returns

OFFICE will not give back any taxes and fees charged by customs and tax authorities for returns from other countries. It is up to customers to get a refund from their local tax authority. It’s best to send international orders back to OFFICE’s Kilmarnock warehouse. This way, customers can get the receipts from their local postal service to show their local tax authority if they want to get back import duties.

Benefits of Returning to the Office

Returning to the office after widespread remote work presents several advantages for employees and businesses. Here are some benefits of returning to the office:

Better Work-Life Balance

Returning to the office allows people to physically separate work and personal life, leading to a better work-life balance. This is especially true for those following a hybrid work set-up, where they can also achieve work-life balance during remote work days.

Employee Recognition

Being back in the office enables employees to engage face-to-face with executives, leading to increased recognition for their contributions. This can have a positive impact on career development.

Provides Opportunity for Onsite Collaboration

Going back to the office means going back to working with colleagues and having better chances to collaborate in person, which usually leads to more effective results.

Challenges of Returning to the Office

Going back to the office has its pros and cons. Transitioning can be tricky for organizations, but they can customize their policies to tackle challenges and

Different Return-to-Office Policies

Different return-to-office policies vary depending on their unique needs and industry requirements. Some companies choose a total return to the office approach, while others prefer hybrid work schedules.

Tips for a Successful Return to Office Strategy

To ensure a successful return-to-office strategy, companies should consider the following tips:

  • Take care of your employees’ well-being and provide an excellent work-life balance.
  • Give them flexibility and the option to work remotely.
  • Set up clear communication channels for employees to share their concerns.
  • Use workplace technologies to improve efficiency and collaboration.


The OFFICE returns policy makes it easy for customers to return items bought online. It provides transparent information about who can produce, how to return, and how long it takes to process. OFFICE wants to make returns hassle-free for customers. As people return to work in person, businesses should consider their office return policies. They should focus on keeping employees happy and making sure things run smoothly.


Can I return items purchased in-store to OFFICE’s online returns address?

No, in-store items can only be returned to one of OFFICE’s physical stores in the original country of purchase.

What items are excluded from returns for hygiene reasons?

Insoles, socks, and facemasks are excluded from returns due to hygiene considerations.

Is there a charge for using the Yodel Store label to return an item?

Yes, using the Yodel Store label for returning an item to OFFICE’s warehouse incurs a charge of £2.95. However, returning an item in person to one of their stores does not incur this fee.

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