Very Returns

The Ultimate Guide to Very Returns in 28 Days

Welcome to the world of Very Returns, where shopping meets convenience and variety. As an esteemed online retailer, Very offers a wide array of products to cater to every need and desire. However, even in the realm of digital shopping, uncertainties may arise, and the need for returns can emerge. Fear not, for understanding the ins and outs of Very’s returns policy is the key to unlocking a seamless and stress-free shopping experience. In this article, we will delve into the nuances of Very’s returns policy, empowering you with the knowledge to navigate the process with ease.

Company NameVery
Return Time Limit28 days
Refund Time14 days
Return LabelRequired
Original PackagingRequired
Return AddressRead below

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Key Terms and Conditions of the Very Returns Policy:

When you go shopping, it’s important to know about Very’s return policy. You have 28 days to return items. To qualify for a return, the item must be complete, in its original packaging, and have intact security tags. But remember, pierced jewelry cannot be returned once the seal is broken. Understanding these details will help you feel confident when making your purchases.

Understanding Consumer Contracts Regulations:

You have special consumer rights under the Consumer Contracts Regulations. You can cancel an order within 14 days of receiving it. To cancel, use the returns note or online form. Very will refund you within 14 days of receiving the returned item.

Step-by-Step Guide for Returning an Item:

  • Log in to your ‘My Account’ on the portal.
  • Select the item you wish to return.
  • Choose between an exchange or a refund.
  • Select a delivery option, preferably using the original packaging.
  • Attach the returns address label to the item.
  • Send it on its way to renewal.

Free Returns Services:

Very offers free returns services, making it easy for you to return items without any financial burden. For items weighing less than 10kg, you can use the Collect+ service, which has over 7,000 stores ready to accept your parcel. Smaller items can be taken to your nearest Post Office as an alternative.

If your item weighs more than 10kg, be cautious as the Post Office may charge a fee for delivery. Larger and bulkier items can be picked up from your own address through the Home Collection service. Although the timing is not specific, your item will be transported back to the digital realm. All returns services are provided as a gift, free from any financial troubles.

Returning Faulty Items:

In the land of unfortunate events, there may be a problem with something you bought. Don’t worry, Very is here to help. If it’s a non-electrical item that’s broken, go to ‘My Account’ on From there, you can select the broken item and choose how you want it delivered.

But if it’s an electrical item, things get a little different. You’ll need to contact Very for their guidance. They might tell you to talk to the supplier about fixing, refunding, or returning it.

Maximizing Return Success:

When you send back your item, taking good care of it is very important. You need to package it properly and make sure it is safe during its journey. Following the return guidelines is like having a compass to guide you. Knowing how long it will take to get a refund or exchange helps you manage your expectations.

Assistance and Customer Support:

The winds of returns may sometimes be uncertain. But in those moments, Very’s customer support team is there to help. With eager hearts, they are ready to assist you with any questions you have about returns. Think of them as virtual arms, ready to embrace you and provide answers.

Tips for Hassle-Free Returns:

  • Inspect your Very’s treasures upon receipt to uncover any issues swiftly.
  • Keep records and proof of return to guard against uncertainty.
  • Address any issues promptly to ensure a smooth return process.
  • Stay mindful of return deadlines to keep the dance with returns a fleeting waltz.
  • Embrace the light of certainty and triumph in your return journey.


When you shop with Very, understanding our returns policy becomes your trusted guide. With this knowledge, your online shopping journey unfolds smoothly and peacefully. As you navigate the process of returns, convenience awaits you at every turn. So embark on your shopping adventure with confidence, knowing that grasping Very’s returns policy unlocks a world of calmness and contentment. Enjoy your shopping!



Very has a return policy that is comprehensive and customer-friendly. You can return items within 28 days of receiving them. To be eligible for a return, the item must be in its original condition, unused, and in its original packaging, with all security tags intact. However, there are exceptions, such as pierced jewelry, which cannot be returned once the seal is broken. It is important to review the specific return conditions listed on each product page to make sure you follow the policy.

Does Very offer free returns?

Yes, Very offers free returns services to make the process easy and cost-effective for customers. For items weighing less than 10kg, you can use the Collect+ service, which gives you access to over 7,000 stores where you can conveniently drop off your return. Alternatively, you can return smaller items through the Post Office without any additional charges. For larger and bulkier items like home appliances and furniture, Very provides the Home Collection service, which allows you to schedule a pickup from your address. All these return options are free of charge within the 28-day return window.

How do I get a refund from Very?

Getting a refund from Very is a simple process. Once Very receives and inspects your returned item, the refund will be processed using the original payment method. If you paid with a debit or credit card, the refund will be credited back to the same card. For payments made through PayPal, the refund will be credited to your PayPal account. Very typically completes the refund process within 14 days of receiving the returned item.

How long does Very take to process returns?

The processing time for returns may vary slightly after you initiate a return and send the item back to Very. However, as a general guideline, Very aims to process returns within 14 days of receiving the item. This includes inspecting the returned item and completing the refund or exchange process. Rest assured, Very strives to process returns as quickly as possible, ensuring a smooth experience for its valued customers.

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