Nakd Return Policy

Nakd Return Policy: [30 Days] Easy Returns and Refunds

If want to know about Nakd’s return policy, you’re in luck. Nakd wants to make sure you’re happy, so returning items is easy. In this article, we’ll explain everything you need to know about returning things to Nakd. Get ready to learn all about Nakd’s simple return policy!

Nakd Return Policy

Company Namena-kd
Return Time Limit30 days
Refund Time14 days
Return Cost2.95 Euros
Original PackagingRequired
Return AddressClick here
ExceptionsWorn and washed items

Nakd Eligibility for Returns and Refunds

You return any item to Nakd within 30 days and get a full refund. Please keep in mind that Nakd charges a return fee, which will be subtracted from your refund. The exact cost of the return fee depends on how many items you are returning. To find out the return cost for your country, check Nakd’s official website.

Nakd Return Conditions

To get a full refund, make sure the goods are returned in the same condition as when you got them. Remember these rules:

  • Don’t use the item, except for testing.
  • Keep the item clean, undamaged, unwashed, unaltered, with all tags/labels intact.
  • Sealed cosmetics and hygiene products can be returned only if the seal is not broken.
  • Underwear and swimwear must have hygiene stickers on.

Follow these rules for an easy return and a better chance of a full refund.


To start a return, you can register your climate-compensated return through Nakd’s official return portal. Once registered, you’ll get detailed return instructions. Remember, you get one prepaid return label for each order. Keep the return receipt or any proof of return from the carrier. If you need to make another return, just reach out to Nakd’s customer service.

Nakd Processing Time and Refunds

Nakd wants to process returns and give refunds within 14 days of getting the returned items. Refunds will be given using the original payment method. If you want to exchange your item for a different color or size, you should return the item you don’t want and make a new order.

Individual Item Review and Fair Use Policy

When Nakd receives your return, they will check each item separately. If they find an item in a bad condition, they can refuse to refund you. If you don’t follow the return rules, Nakd can suspend you according to their Fair Use Policy. So, make sure to follow the return conditions mentioned earlier to avoid any problems.

Damaged or Faulty Goods

If the items you get are broken or not working right, make sure to get in touch with Nakd’s Customer Care right away. They will help you with sending the items back and getting all your money back.

Sustainability Commitments

Nakd is committed to creating a future fashion industry that values equality, diversity, and the environment. Here are their sustainability commitments:

  • Circularity: Nakd knows the fashion industry needs to shift to a circular model.
  • Climate Action: Nakd is taking action against climate change and adopting a more sustainable approach to meet customer demands.
  • More Sustainable Products: Nakd wants to bring about positive change in both the supply and demand for sustainable products.
  • Diversity & Inclusion: Nakd supports diversity and female empowerment in the fashion industry.


Nakd has a customer-friendly return policy. You can return any item within 30 days if it meets the conditions. Follow the guidelines for a smooth return process and get a full refund. Nakd is committed to sustainability, making fashion greener and more inclusive. For more info or questions, visit Nakd’s website or contact customer service. Enjoy shopping and returns with Nakd!

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