That So Fetch Return Policy: Everything You Need to Know

That’s So Fetch is a popular online women’s clothing store known for its trendy and affordable fashion. While they offer free shipping, many customers wonder about their return policy.

This blog post will look closely at the That So Fetch return policy, including its exchange policy, customer service, and more.

Return Policy Feature	Details
Return Window	60 days from the date of purchase
Refund Type	Store credit only
Exchange Policy	No exchanges offered, customers must return and make a new purchase
In-Store Returns	Not available, online store only
Money-Back Guarantee	Not offered, store credit only
Receipt Requirements	Proof of purchase required (order number, email confirmation)
Shipping Cost	Customer responsible for shipping cost
Customer Service	Available via email or live chat
Free Returns	Not offered

That’s So Fetch offers a 60-day return policy for full store credit, excluding the shipping cost. This means that customers have 60 days from the date of purchase to return their items for store credit.

It’s important to note that That’s So, Fetch does not offer refunds, only store credit.

Customers are responsible for the shipping cost when returning items, and That’s So Fetch recommends using a trackable shipping method to ensure that the package is delivered. Once the return is received, That’s So will issue store credit for the item’s full purchase price, excluding the original shipping cost.

Exchange Policy

That’s So Fetch does not have an exchange policy. Instead, customers must return their items for store credit and then make a new purchase for the desired item.

This may be inconvenient for some customers who prefer the option to exchange items, but it’s important to remember that That’s So Fetch’s prices are already very affordable.

Customer Service for Returns

So Fetch has a dedicated customer service team that can assist customers with their returns. Customers can contact Thats So Fetch via email or live chat for help with their returns.

So Fetch’s customer service team is known for being helpful and responsive, so customers can rest assured that their inquiries will be addressed promptly.

In-Store Returns

Thats So Fetch is an online store, so they do not have physical retail locations where customers can return their items. However, customers can return their items by mail using a trackable shipping method.

Money-Back Guarantee

That’s So Fetch does not offer a money-back guarantee. Instead, customers can receive store credit for their returns, which can be used to make future purchases at Thats So Fetch.

Receipt Requirements

That’s So Fetch does not require a receipt to make a return. However, customers must provide proof of purchase, such as the order number or email confirmation, to initiate a return.

Return Window

That’s So Fetch’s return window is 60 days from the date of purchase, meaning customers have 60 days to initiate a return for store credit.

Read More: TK Maxx Return Policy

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