Posh Peanut Return Policy: How to Return Your Purchase
Posh Peanut is a popular clothing brand that offers stylish and comfortable clothing for women and children. They pride themselves on their high-quality products and excellent customer service. However, even with the best intentions, sometimes customers may need to return a purchase.
This article will provide information on the Posh Peanut return policy, including what items are eligible for returns, how to initiate a return, and how long it takes to receive a refund.
Return Policy | Details |
Timeframe for returns | Within 30 days of order date |
Condition of items | Original condition, unwashed and unworn, with tags and in original packaging |
Non-refundable items | Gift cards, items in sale/clearance section, items marked FINAL SALE, items marked for BOGO sales are FINAL SALE, and doorbusters |
Damaged items | Must be reported within 3 days of receiving the goods |
Gift returns | Exchanged as store credit; all gifts are non-refundable |
Exchanges | Not accepted; customers must place a new order for desired item |
Charges for return | No restocking fees; return label provided for $8 fee |
Refunds | Issued back to original form of payment within 10 business days |
How to Initiate a Posh Peanut Return Policy
If you need to return an item purchased directly from the Posh Peanut website, follow these steps:
- Go to the Posh Peanut Returns Center page.
- Enter your order number and email address, phone number, or zip code.
- Follow the screen instructions to confirm your address and select the items you want to return.
- Once completed, you will receive a confirmation email with shipping guidelines.
- Pack all the returned items securely in a box, along with a print off of your return authorization slip.
- Affix the provided shipping label and ship back with the courier stated on your shipping label (ex: USPS, UPS, FEDEX) to the return address listed below:
POSH PEANUT
ATTN: RETURNS DEPT
2279 Ward Avenue
Simi Valley, CA, 93065, USA
Important note:
Do not use staples to close your package for the safety of those who handle returns.
American Apparel Return Policy:
What Items are Eligible for Returns?
Posh Peanut accepts returns for items that meet the following criteria:
- Within 30 days of order date
- In original condition
- Unwashed and unworn
- With tags and in original packaging
It is important to note that some items are non-refundable, including gift cards, items in the sale/clearance section, items marked FINAL SALE, items marked for BOGO sales are FINAL SALE, and doorbusters.
Additionally, damaged items must be reported within three days of receiving the goods to [email protected]m, and gift returns are processed as store credit.
Can I Exchange an Item?
Posh Peanut does not accept exchanges. If you would like to exchange an item for a different color, size, or style, you must place a new order for that item and return the original order for a refund within 30 calendar days of receipt.
Are There Any Charges for Returns?
Posh Peanut does not charge restocking fees for returns, but they do provide a return shipping label for an $8 fee, which will be deducted from your total refund amount. Packages that are sent back for insufficient address, refused package, could not deliver, mailbox full, or any reason beyond Posh Peanut’s control are subject to an $8 fee, which will be deducted from your original purchase upon issuing a refund.
Conclusion:
Posh Peanut has a comprehensive return policy that ensures customer satisfaction and confidence in their purchases. The policy outlines what items are eligible for returns, the timeframe in which returns can be made, and the steps required to initiate a return. Customers can easily access the Returns Center page on the website and follow the instructions provided to complete the process. The policy also specifies non-refundable items, such as gift cards and items in the sale/clearance section.
FAQs:
Can I exchange an item for a different size or color?
No, we do not accept exchanges. If you would like to exchange an item for a different size or color, please place a new order and return the original item within 30 days of receipt for a refund.
Can I return items purchased from a retailer?
No, if you purchased items from a retailer, please contact the retailer for their return policy.
How long does it take to process a return?
Please allow up to 10 business days for us to process your return once we receive it. We will send you an email to notify you of the approval or rejection of your refund via our return center.
What items are non-refundable?
Non-refundable items include gift cards, items in the sale/clearance section, items marked as final sale, items marked for BOGO sales, and doorbusters.
What do I do if I received a damaged item?
If you received a damaged item, please report it within 3 days of receiving the goods by emailing us at [email protected]. We will assist you with the return process.
What if I received a gift and want to exchange it?
If you received a gift and would like to exchange it, it will be processed in the form of store credit. All gifts may be exchanged and are non-refundable. You will need a valid website order number to proceed with a gift return.
Are there any charges for returns?
We provide a return label at $8, which will be deducted from your total refund amount. Packages that are sent back for insufficient address, refused package, could not deliver, mailbox full, or any reason beyond our control are subject to an $8 fee, which will be deducted from your original purchase upon issuing a refund.
Can I use my own shipping label to return items?
No, we recommend using our provided shipping label and following our return center instructions to avoid any delays or issues with your return. If you choose to use your own shipping label, it may delay your return process by 15 or more days, and we are not responsible for items that are not delivered or lost in transit.
How will I receive my refund?
Refunds will be processed back to the original method of payment used for the order within 10 business days after we receive your returned items.
What is the address for returns?
POSH PEANUT
ATTN: RETURNS DEPT
2279 Ward Avenue
Simi Valley, CA, 93065, USA
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