Understanding Weekday Returns: A Comprehensive Guide
Have you ever found yourself in a situation where the product you ordered online didn’t quite meet your expectations? It’s a common scenario, and that’s why having a clear understanding of the return process is crucial for every shopper. In this comprehensive guide, we’ll delve into the intricacies of Weekday returns, covering everything from the timeframe and costs to specific conditions and the return procedure.
| Feature | Details |
|---|---|
| Brand Name | WEEKDAY |
| Return Policy | 30-day return window from the date of receiving the order. A return fee of $25 per order applies. |
| Return Registration | Fill in the returns note included in the parcel with the return code. Print a new one if needed. |
| Return Process | Reuse original packaging, attach the provided return label, and schedule a UPS pick-up. |
| Return of Custom Items | Personalized and custom-made items are non-refundable. Contact Customer Service for defects. |
| In-Store Returns | Items bought online cannot be refunded or exchanged in physical stores. |
| Refund Timeframe | Refunds processed within 14 days after the returned item reaches the WEEKDAY warehouse. |
| Return Tracking | Track orders by logging into the WEEKDAY account, navigating to “Order History,” and selecting the desired order. |
| Hygiene and Return | Hygiene strip must be intact for swimwear. Underwear, bodies, and pierced jewelry cannot be returned or exchanged. |
| Return Fee | $25 per order, applied even if returning multiple orders in one parcel. |
| Customer Service Contact | Contact WEEKDAY Customer Service for assistance with returns, tracking, or general inquiries. |
Why might you need to return a Weekday purchase?
Before we explore the return process, let’s understand the reasons why you might need to initiate a return with Weekday. Whether it’s a sizing issue, a change of mind, or a defective product, knowing your options is key.
What is the timeframe for returns?
Weekday provides a 30-day window for returns. This means that from the day you receive your order, you have a month to decide whether it meets your expectations. It’s important to note that this timeframe is essential to adhere to for a successful return.
What is the cost associated with returns?
Returning items to Weekday comes with a cost of $25 per order. This fee applies even if you are returning multiple orders in one parcel. Understanding the associated costs is crucial for a transparent and hassle-free return experience.
How are refunds processed?
Once your returned item reaches the Weekday warehouse, the refund process begins. Weekday commits to issuing refunds within 14 days using the same payment method you used for the purchase. It’s a straightforward process, but understanding the timeline is essential for managing expectations.
What are the conditions for returning items?
To ensure a smooth return process, items must be returned in clean, unworn condition with all original tags attached. Certain items, such as underwear briefs, bodies, and pierced jewelry, cannot be returned or exchanged for hygiene reasons. Additionally, swimwear must retain its hygiene strip.
Can online purchases be returned in-store?
Weekday has a clear policy regarding in-store returns. Items purchased online cannot be refunded or exchanged at physical stores. This policy is essential to keep in mind when deciding where and how to process your return.
What about personalized and custom-made items?
It’s crucial to note that personalized and custom-made items are non-refundable. However, if you encounter any issues with the quality or condition of these items, reaching out to Weekday Customer Service is the recommended course of action.
How do I return my WEEKDAY parcel?
Returning your WEEKDAY parcel is a simple process. Follow these steps:
- Locate the returns note included in your parcel.
- Fill in the return code for the garment you are returning on the returns note.
- If you no longer have the returns note, you can print a new one from the WEEKDAY website. Reuse the original packaging to secure the items.
- Attach the return label provided in the parcel.
- For added convenience, schedule a pick-up through UPS by visiting their website.
Return Options:
Weekday offers the convenience of returning items through UPS. Visit the UPS website to book your return, print a return label, and schedule a pick-up for added ease in the return process.
2. Does WEEKDAY have a return policy?
Yes, WEEKDAY has a return policy in place. It allows for returns within 30 days from the date of receiving your order. It’s important to adhere to this timeframe for a successful return. The return policy also includes a return fee of $25 per order, which is deducted from the refund.
How do I register for a return with WEEKDAY?
To register a return with WEEKDAY, you can follow these steps:
a. Fill in the returns note included in your parcel with the return code for the item.
b. If the returns note is not available, you can print a new one from the WEEKDAY website.
c. Place the completed returns note inside the parcel.
d. Reuse the original packaging and securely tape the parcel.
e. Attach the return label provided.
f. Visit the UPS website to book your return, print the return label, and schedule a pick-up for added convenience.
How long do you have to return weekday?
You have 30 days from the date of receiving your WEEKDAY order to initiate a return. It’s important to keep within this timeframe to ensure a successful return process.
How do I track my WEEKDAY order?
To track your WEEKDAY order, follow these steps:
a. Log in to your WEEKDAY account on the website.
b. Navigate to the “Order History” or a similar section.
c. Find the order you want to track and click on it.
d. You should see the tracking information for your order, including the current status and expected delivery date.
e. If you encounter any issues or have specific questions about tracking, you can reach out to WEEKDAY Customer Service for assistance.
Conclusion:
Understanding the ins and outs of the Weekday return policy is essential for every online shopper. From the timeframe and costs to specific conditions and the return procedure, being well-informed ensures a smooth and efficient return experience. Keep these key points in mind for stress-free shopping and returns with Weekday.
